Can I purchase under a customized license agreement?
If you wish to make changes to our SLA, please contact our sales team for a word version of our custom license agreement atĀ Please note ...
Mon, 25 Apr, 2022 at 2:27 PM
I completed a purchase through your website, but I have not received your software.
There is no mandatory license key associated with the software, and no activation is needed. The license is solely a legal document and consists of two part...
Mon, 25 Apr, 2022 at 2:28 PM
Is it possible to change my license scope?
Perpetual License Yes, you may upgrade your license at any time to include additional: Developer seats Highcharts libraries On-premise Customer In...
Mon, 25 Apr, 2022 at 2:29 PM
We purchased a license a while ago, but don't know which license we acquired. What do we do?
Contact us, and we will do our best to locate the license details for you. Please share any information associated with the purchase, i.e, License ID, order...
Mon, 25 Apr, 2022 at 2:30 PM
Who is the Licensee/License Owner?
Licensee/License Owner means the legal entity which will own the license, i.e., company name.
Mon, 25 Apr, 2022 at 2:31 PM
Does the license grant company affiliates the right to utilize Highcharts?
No, the license does not include the right for affiliates to utilize Highcharts. Such rights can be extended to company affiliates for an additional fee. Fo...
Mon, 25 Apr, 2022 at 2:31 PM
Where can I find my License ID?
Your License ID is stated on the License Statement. The License Statement is sent to the registered email address following your purchase. Please use your L...
Mon, 25 Apr, 2022 at 2:34 PM
Do you offer any discounts for startups?
Yes! We have designed the Annual License for Highcharts users with limited usage and/or budgets. The Annual License allows you to subscribe to the applicabl...
Mon, 25 Apr, 2022 at 2:35 PM
How do I renew my license?
For Perpetual licenses, Highcharts AdvantageĀ is included for the first year at no additional cost, and includes new software releases and support. Upon expi...
Tue, 26 Apr, 2022 at 1:29 PM
What kind of support is included in a license?
We have you covered. All new Perpetual licenses include a full year of Highcharts Advantage at no extra cost. Highcharts Advantage is included in the Annual...
Tue, 26 Apr, 2022 at 1:29 PM